3P Search failing intermittently

Incident Report for Rovo

Investigating

We are actively exploring different approaches and continue to work on resolving the intermittent failures affecting some users in the 3P search for Rovo.

Posted Nov 19, 2024 - 05:54 UTC

Identified

We are actively working on resolving the issues with the 3P Search for Rovo. Our team is currently implementing a fix to alleviate the problem.

Posted Nov 18, 2024 - 22:03 UTC

Update

We are investigating intermittent errors with 3P Search that is impacting Rovo Cloud customers. We will provide more details within the next hour.

Posted Nov 18, 2024 - 20:36 UTC

Investigating

We are investigating intermittent errors while performing 3P search. We will provide more details once we identify the root cause.

Posted Nov 18, 2024 - 20:34 UTC

This incident affects: 3P Connectors.