3P Search failing intermittently

Incident Report for Rovo

Resolved

The issue has been resolved and the service is operating normally.

Posted Nov 27, 2024 - 05:39 UTC

Investigating

We are actively exploring different approaches and continue to work on resolving the intermittent failures affecting some users in the 3P search for Rovo.

Posted Nov 19, 2024 - 05:54 UTC

Identified

We are actively working on resolving the issues with the 3P Search for Rovo. Our team is currently implementing a fix to alleviate the problem.

Posted Nov 18, 2024 - 22:03 UTC

Update

We are investigating intermittent errors with 3P Search that is impacting Rovo Cloud customers. We will provide more details within the next hour.

Posted Nov 18, 2024 - 20:36 UTC

Investigating

We are investigating intermittent errors while performing 3P search. We will provide more details once we identify the root cause.

Posted Nov 18, 2024 - 20:34 UTC

This incident affected: 3P Connectors.